Customer Service Compared: Fujifilm keeps up with Canon, Sony is Worst – How Good is the Fuji Service in Your Country? (POLL)

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Tony Northrup investigated in a poll, which camera service is the best. The results:

  1. Olympus: 90.5% satisfaction
  2. Canon: 84.6% satisfaction
  3. Fujifilm: 84.6% satisfaction
  4. Nikon: 80.5% satisfaction
  5. Sony: 70.6% satisfaction

Speaking of Fujifilm service…

I am curious to know how satisfied you are with the service in your country.

According to feedback I got so far, I have the impression that the service in UK is probably the best in the Fujifilm world. But I also hear stories that are pretty frustrating coming from other countries.

In order to let Fujifilm know, I decided to launch a poll, which might help them to see, where there is still room for improvement.

Of course I can’t include all countries, so I will select the top 10 countries amongst FujiRumors readers.

NOTE: I have just been informed that Fuji professional service (FPS) has been launched also in Australia. Register here

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Commlite CM-EF-FX Firmware Update 1.21 released

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Commlite CM-EF-FX Smart AF Adapter firmware update version 1.21 has just been released.

  • Bug Fix: Fixed blackout and improved stability when using X-H1, X-T3 and X-T30
  • Operation stabilization and focus accuracy have been improved for some sigma lenses

Download links:

Amazon Purchase Link:

List of smart adapters available for Fujifilm X mount

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Viltrox 85mm f/1.8 vs Fujinon XF 90mm f/2 Comparison

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The brand new Viltrox 85mm f/1.8 autofocus lens for Fujifilm X is getting the more and more attention since FujiRumors started covering it with this hands-on test back in September 2018 (includes RAW samples to download).

This time Mattias and Andrew compare it also to the Fujinon XF 90mm f/2. Mattias used it on an X-Pro1 and X-E3, whereas Andrew on the Fujifilm X-T3. Their findings do not correspond always.

Viltrox 85mm f/1.8 for Fujifilm: BHphoto, AmazonUS

Check out the main points below:

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FUJIFILM GFX 50R and X-T30 crowned Winners at the 2019 TIPA World Awards

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Tipa Awards 2019

We already questioned a few times, if these awards make sense, by disclosing how the award business works. But for some reason many Fujifilm X and GFX still rejoice when they read about Fujifilm winning an EISA, TIPA or whatever else award.

So I don’t want to be the spoilsport here, let’s just ignore it all and rejoice once again :).

Oh, and btw, don’t take any award seriously, that does not assign a price to the stellar FUJIFILM XF 200mm f/2 R LM OIS WR.

Here are all the winners:

Cameras

Lenses

Other Awards

The Fujifilm winners:

  • X-T30
  • GFX 50R

Press Release

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